Yes. If you cancel your order before it has been shipped, you will receive full refund, including shipping fee.
Yes, you can cancel your order anytime before the item has been shipped by calling our Customer Service. However, order cannot be canceled after the item has been dispatched.
Once we receive your returned item, we will start the Refund Process immediately and you will be notify via E-mail. The Refund Process may take up to 14 days to reflect the payment in your account.
The following Categories are Non-Refundable:
If for any reason you are not satisfied with your order, you can return any unused item within 7 days form the delivery date. The item should be in a condition that is suitable for resale without removing any original tag.
All orders are dispatched within 24 to 48 hours. However, Handmade Jewelries takes about 5 to 7 business days to process.
We offer Flat Rate of $9.99 Shipping anywhere in Canada.
You can track your order with the tracking number provided via E-Mail.